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Being There Midnight- Soulmate Hug
Being There Midnight- Soulmate Hug
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"To my gorgeous Soulmate
Real love is more than diamonds and touchy words. Its holding on to our promises. Its being there for each other when the changes come.. And I am grateful that I have found a connection that stands firm as time goes by and a love that is beautiful and real. I Love You"
Each beautiful Love Knot is crafted with brilliant 14k white gold over stainless steel, surrounding a dazzling 6mm cubic zirconia crystal, and further accented with even more CZ's, showcasing added sparkle and shine to this gorgeous gift. You must see it for yourself!
Necklace Details:
- 14k white gold over stainless steel
- 6mm round cut cubic zirconia stone
- 18"-22" adjustable cable chain necklace
- Lobster clasp attachment
Earring Details:
- 14k white gold over stainless steel
- 6mm round cut cubic zirconia stone
- Secure post backing
- Earring set is wrapped in a black velvet pouch
Shipping
Shipping
SHIPPING
HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?
We typically ship all orders within 2-4 business days. If you select Expedited Processing at checkout, we'll ship within 24-48 hours depending on which time in the day the orders are placed.
WHICH CARRIER DO YOU USE?
We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
HOW LONG DOES IT TAKE TO ARRIVE?
We ship all orders from our USA factory. Some international packages may have a slight delay due to routing/ customs delays.
- USA - Within 2-5 business days
- Canada - Within 4-10 business days
- Western Europe - Within 5-15 business days
- Australia/NZ - Within 5-15 business days
- Rest of the World - Within 5-20 business days
Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.
I DIDN'T RECIEVE MY ORDER
Please email us: support@hugurs.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order. Alternatively, you can also Live Chat by clicking on the Bubble at the bottom right hand corner of our site.
WHAT ABOUT CUSTOMS FEES/TAXES?
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.
Changes to EU customs regulations means you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA.
If fees are charged by customs, they are payable by the recipient.
SHIPPING INSURANCE
Shipping insurance is offered at checkout. It's provided by Hug Urs and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.
Please note - shipping insurance is non-refundable once your order has shipped.
Care Instructions
Care Instructions
Every fine crafted piece of jewelry is quality gold polished on fine metal, which will never cause skin breakouts. Simple jewelry cleaner/ or rubbing alcohol and a soft cloth will do just the job for years and years to come.
In case of any case of damage we do offer a warranty period which we offer at checkout so you don't have to worry about anything happening down the road.
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And counting..
So far Hug Urs Gifts has managed to put "hugs" in over 2,500 happy homes in the U.S since officially launching 2 years ago. We believe in quality and and creating some darn good memories.
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Quality Shipping
We ship from our warehouse located in the U.S so rest assured that U.S based packages will arrive soon!
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Hassle-free Exchanges/ Returns
If for whatever reason you do not like your purchase please do not hesitate to let us know! Email support@hugurs.com as soon as a question/ concern arises.